Refund policy

Every Walkie Talkie piece is printed just for you after you order, so we can't take back items that arrive exactly as ordered. We'll still make it right if something goes wrong on our end.

Sizing and change-of-mind

All sales are final for size, color or change-of-mind. Before you order, check the size chart on each product page. Baby and toddler sizes run true to size, and our adult tees are a unisex fit.

Damaged, misprinted or wrong item

If your order arrives damaged, misprinted, or isn't what you ordered, we'll send a free replacement (or refund you if you'd rather).

Email us within 30 days of delivery at hello@walkietalkieco.com with:

• your order number
• a photo of the problem (and of the label, if it's the wrong item)

You don't need to send anything back.

Lost or undelivered packages

If tracking hasn't updated for 10 days, or your package never arrived, email us and we'll look into it with the carrier. If it's lost in transit, we'll send a replacement. We can't replace packages marked delivered to the address you entered, or orders sent to an incorrect address. Please double-check your shipping address at checkout.

Cancellations

Orders go to print within about an hour. If you need to cancel or change your order, email us right away. Once it's in production, we can't cancel it.

Refunds

Approved refunds go back to your original payment method within 5–10 business days.